Información de contacto

Contact Us

At Caratix Jewelry, we are committed to providing fast and professional customer support. If you have any questions about your order, products, shipping, or returns, our team is here to help.

💬 Live Chat Support

For immediate assistance, please use the Live Chat button located at the bottom left corner of our website.
Our support team will respond as quickly as possible during business hours.

📱 WhatsApp Support

You can also contact us via WhatsApp using the chat button at the bottom right corner of the website for direct communication and order assistance.

📧 Email Support

Email: support@caratixjewelry.com
We typically respond within 24 hours on business days.

📞 Phone Support

Phone: +86 138 5909 4033


We strive to provide clear communication and timely support to ensure you have a smooth shopping experience with Caratix Jewelry.