Términos del servicio

Effective Date: [July 10, 2020]

Welcome to Caratix Jewelry. These Terms of Service (“Terms”) govern your use of our website and services. By accessing or purchasing from our website, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website.

1. General Conditions

By using this website, you confirm that:

  • You are at least 18 years old or have permission from a legal guardian.

  • You will not use our products for any illegal or unauthorized purpose.

  • You will not violate any laws in your jurisdiction.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Pricing

We strive to ensure all product descriptions, images, and prices are accurate. However:

  • Prices are subject to change without notice.

  • We reserve the right to modify or discontinue products at any time.

  • We do not guarantee that product images perfectly reflect actual product colors due to screen differences.

3. Order Acceptance

After placing an order, you will receive an order confirmation email.
This does not guarantee acceptance of your order.

We reserve the right to:

  • Cancel or refuse any order

  • Limit quantities purchased per customer

  • Cancel orders suspected of fraud or unauthorized activity

If your order is canceled, you will be notified and refunded accordingly.

4. Shipping & Delivery

  • Processing time: 1–3 business days

  • Estimated delivery time: 7–15 business days

  • Orders ship from our certified production facility in China

Delivery times are estimates and may vary due to customs clearance, holidays, or carrier delays.

Caratix Jewelry is not responsible for delays caused by shipping carriers or customs authorities.

5. Returns & Refunds

Please refer to our Return & Refund Policy for full details.

  • Customers are responsible for return shipping costs unless the item is defective.

  • Refunds are processed within 1–3 business days after approval.

  • Transaction fees charged by payment providers may be deducted if applicable.

  • Products include a 180-day warranty for manufacturing defects.

6. Intellectual Property

All content on this website, including:

  • Logos

  • Product designs

  • Images

  • Text

  • Graphics

is the property of Caratix Jewelry and may not be copied, reproduced, or used without written permission.

7. Payment Terms

All payments must be made at the time of purchase.

We use secure third-party payment processors.
We are not responsible for payment processing errors caused by third-party providers.

8. Limitation of Liability

Caratix Jewelry shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Delays beyond our reasonable control

  • Misuse of products

Our total liability shall not exceed the amount paid for the product.

9. User Conduct

You agree not to:

  • Transmit viruses or malicious code

  • Attempt unauthorized access to our systems

  • Engage in fraudulent activity

Violation of these rules may result in termination of access.

10. Privacy

Your use of our website is also governed by our Privacy Policy.

11. Governing Law

These Terms shall be governed by and interpreted in accordance with applicable international commercial laws.

Any disputes arising from these Terms shall be resolved through negotiation or applicable legal procedures.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time.
Changes will be posted on this page with an updated effective date.

Continued use of the website constitutes acceptance of those changes.

13. Contact Information

If you have any questions regarding these Terms, please contact us:

Caratix Jewelry
Email: support@caratixjewelry.com
Phone: +86 138 5909 4033